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The ISO 9001 standard helps you develop a Quality Management System (QMS) to meet your customers' quality requirements while continually improving operational processes. Since the standard is neither industry- nor product-specific, it may be used by any organization that provides a product or service.
The result of using ISO 9001 is shorter lead times, high delivery reliability, and consistently high quality of services and products, benefiting both your customers and your business.
Compliance to ISO 9001 will help you develop and optimize procedures and processes in your operations. You will be able to focus on what is important and save time and money, leaving you more competitive and better equipped to meet future challenges.
Whether you are a small business or a global corporation, ISO 9001 certification sends a clear message wherever you may do business. Certification increases confidence in your company, enhancing your competitiveness in all of the world’s local marketplaces.
Benefits of ISO 9001:2015 Certification
It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The quality principles in ISO 9000:2000 are also sound, according to Wade, and Barnes, who says "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive." Barnes also cites a survey by Lloyd's Register Quality Assurance which indicated that ISO 9000 increased net profit, and another by Deloitte-Touche which reported that the costs of registration were recovered in as less as three months. According to the Providence Business News, implementing ISO often gives the following advantages:
- Create a more efficient, effective operation
- Increase customer satisfaction and retention
- Reduce audits
- Enhance marketing
- Improve employee motivation, awareness, and morale
- Promote international trade
- Increases profit
- Reduce waste and increases productivity
In today's service-sector driven economy, more and more companies are using ISO 9000 as a business tool. Through the use of properly stated quality objectives, customer satisfaction surveys and a well-defined continual improvement program companies are using ISO 9000 processes to increase their efficiency and profitability.
